State Services Authority Privacy Statement
The Chairman, Commissioners and all employees of the State Services Authority have a statutory duty to deal with your personal information confidentially (Information Privacy Act 2000).

However this privacy statement does not apply to linked web sites. While we do not link knowingly to sites that are privacy-invasive, we recommend you read the privacy statement of any linked site you visit.

Anonymous access to our site
You can access our homepage and browse our website without disclosing your personal information.

What we collect and how we use it
We do not collect or record personal information, other than information you choose to provide to us including:

• The content of any electronic forms you submit via the website, requesting us to provide services, information or take action
• Information submitted if you take part in an online survey
• Any messages or comments you submit to email addresses displayed on this website, which may include personal information such as name, email address and telephone number

We use cookies to provide us with information to assist in making the site more usable. A cookie is a block of data that is shared between a web server and a user's browser. Cookies may give the server information about a computer's identity and website visiting patterns and preferences. Our website does not use cookies to identify individual users.

What we disclose
We will not disclose your personal information to a third party without your consent, unless we are required to do so by law or other regulation.

We have technology and security policies, rules and measures to protect the personal information that we have under our control. However, there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to the State Services Authority over the Internet, you might prefer to contact us by telephone or mail.

Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. We will remove personal information from our system where it is no longer required, except where archiving is required and in compliance with the Public Records Act 1973.

Access and correction
Requests for access to documents containing personal information and held by the State Services Authority are handled under the Freedom of Information Act 1982 and can be addressed to:

Freedom of Information Officer
State Services Authority
3 Treasury Place
Melbourne VIC 3002
Email: info@ssa.vic.gov.au
Telephone: 9651 5809